(855) 433-8324 [email protected]

Privacy Policy

Privacy Policy

Last Updated: May 6, 2026

Tech Support of Georgia (“TSOG”, “we”, “us”, or “our”) operates the website located at https://techsupportofgeorgia.com and related services (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, communicate with us, or engage with our business operations.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

While using our Service, we may collect personally identifiable information (“Personal Information”) including, but not limited to:

  • Full Name
  • Company Name
  • Email Address
  • Telephone Number
  • Mailing Address
  • Billing Information
  • Support Request Information
  • Device or System Information necessary to provide IT services

We may also collect technical and diagnostic information related to systems and devices we manage in order to provide support, monitoring, maintenance, cybersecurity, and operational services.

How We Use Information

We may use collected information to:

  • Provide and maintain our services
  • Respond to support requests
  • Schedule appointments and service visits
  • Communicate regarding active projects or support tickets
  • Send operational notifications and alerts
  • Improve website performance and user experience
  • Monitor security and prevent unauthorized access
  • Comply with legal obligations

We do not sell personal information to third parties.

Log Data

When you visit our website, we may collect information that your browser sends automatically (“Log Data”).

This data may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Time spent on pages
  • Referring URLs
  • Diagnostic data

This information is used for analytics, troubleshooting, performance monitoring, and security purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve functionality, analyze website traffic, maintain user sessions, and enhance overall user experience.

You may configure your browser to refuse cookies or notify you when cookies are being used. Certain portions of the Service may not function properly if cookies are disabled.

Third-Party Service Providers

We may use trusted third-party providers to assist in operating our business and delivering services, including:

  • Website hosting providers
  • Cloud infrastructure providers
  • Payment processors
  • Email and communication platforms
  • Cybersecurity platforms
  • Analytics services
  • Remote monitoring and management systems

These providers may have access to information only as necessary to perform services on our behalf and are contractually obligated to safeguard your information.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services not operated by TSOG.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage users to review the privacy policies of all external websites they visit.

Children’s Privacy

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

Legal Compliance

We may disclose Personal Information where required by law, subpoena, court order, governmental request, or where necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent fraud or abuse
  • Protect the safety of users or the public

SMS Communications Policy

Consent to Receive SMS Messages

By providing your mobile phone number to Tech Support of Georgia (“TSOG”), you consent to receive SMS text messages related to IT support services, support ticket updates, appointment scheduling, technician notifications, security alerts, operational communications, and account-related notifications.

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies based on service activity and support needs.

Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance.

Types of SMS Communications

SMS communications may include:

  • Support ticket notifications
  • Technician dispatch updates
  • Appointment reminders
  • Service outage notifications
  • Security and monitoring alerts
  • Follow-up support communications
  • Maintenance notifications
  • Missed call alerts

TSOG does not use SMS messaging for unsolicited marketing purposes.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message received from TSOG.

After opting out, you will no longer receive SMS communications unless you provide consent again.

Help Instructions

For assistance regarding SMS communications:

SMS Data Privacy

Mobile phone numbers and SMS consent information are used solely for operational and service-related communications.

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

Information collected through SMS communications is handled in accordance with this Privacy Policy.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page. Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

We encourage users to periodically review this Privacy Policy for updates.

Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact us:

Tech Support of Georgia
Website: https://techsupportofgeorgia.com
Email: [email protected]
Phone: 855-433-8324