(855) 433-8324 [email protected]

Terms and Conditions

Privacy Policy

Last updated: May 6, 2026

Tech Support of Georgia (“TSOG”, “we”, “us”, or “our”) operates the Tech Support of Georgia website and related services (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

We use your Personal Information for providing, operating, maintaining, and improving our services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://techsupportofgeorgia.com/wpautoterms/terms-and-conditions/

Information Collection and Use

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personally identifiable information may include, but is not limited to:

  • Name
  • Company Name
  • Email Address
  • Telephone Number
  • Mailing Address
  • Billing Information
  • Technical Support Information
  • Device or System Information necessary to provide IT services

We may use this information to contact you regarding support requests, appointments, operational notices, account-related communications, security notifications, and service updates.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”).

This Log Data may include information such as:

  • Internet Protocol (“IP”) address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on pages
  • Device identifiers
  • Operating system information
  • Diagnostic and analytics data

We may use third-party analytics services to monitor and analyze usage of our Service.

Cookies

Cookies are files with small amounts of data that may include an anonymous unique identifier.

Cookies are sent to your browser from a website and stored on your device. We use cookies and similar technologies to improve website functionality, analyze website traffic, maintain sessions, and enhance user experience.

You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some portions of the Service may not function properly without cookies enabled.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, perform Service-related services, host infrastructure, provide analytics, process payments, deliver communications, or assist us in analyzing how our Service is used.

These third parties may have access to Personal Information only to perform tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Data Security

The security of your Personal Information is important to us. We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage method is completely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.

Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us.

If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and Terms of Service of every site you visit.

We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children’s Privacy

Our Service is not directed toward individuals under the age of 18.

We do not knowingly collect personally identifiable information from children under 18 years of age. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to remove such information from our systems.

If you believe a child has provided us with Personal Information, please contact us immediately.

Compliance With Laws

We may disclose Personal Information where required to do so by law, subpoena, court order, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, comply with legal obligations, investigate fraud, or protect the safety of users or others.

SMS Communications Policy

Consent to Receive SMS Messages

By providing your mobile phone number to Tech Support of Georgia (“TSOG”), you consent to receive SMS text messages related to IT support services, appointment scheduling, technician dispatch updates, support ticket notifications, maintenance alerts, security notifications, and other operational communications related to active services.

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies depending on your service activity and support needs.

Message and data rates may apply.

Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance.

Types of SMS Communications

SMS communications from TSOG may include, but are not limited to:

  • Support ticket updates
  • Technician arrival notifications
  • Appointment reminders
  • Service outage notifications
  • Security and monitoring alerts
  • Follow-up communications regarding active support requests
  • Missed call notifications
  • Maintenance and operational updates

TSOG does not send unsolicited marketing messages through SMS.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message received from TSOG.

After opting out, you will no longer receive SMS communications unless you subsequently provide consent to resume messaging services.

Help Instructions

For assistance regarding SMS communications:

SMS Data Privacy

TSOG respects your privacy and is committed to protecting your personal information.

Mobile phone numbers and SMS consent information are used solely for operational and service-related communications.

SMS consent and phone numbers are not shared with third parties or affiliates for marketing purposes.

Information collected through SMS communications is handled in accordance with this Privacy Policy.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

We encourage users to periodically review this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, SMS communications, or your personal information, please contact us:

Tech Support of Georgia
Website: https://techsupportofgeorgia.com
Email: [email protected]
Phone: 855-433-8324